A worldwide Microsoft outage is currently affecting the time taken for email communications to reach our Member Services team. We are here to help, although it may take us longer than usual to respond.

Your pension payments are unaffected. This issue only affects communications.

You can find useful information on our website, including answers to common questions in our FAQs. If you cannot find the answer you need, please contact us as usual. For urgent or payroll enquiries, call 0208 538 2100, Monday to Friday, 9am to 1pm.

Thank you for your patience and understanding. Please continue to check our News page for updates.

On behalf of BA Pensions