Contact us

If you would like more information or have a query about your BA pension and can't find the answer on this website, we are happy to help. We're available 9am to 5pm Monday to Friday to answer your calls.

Member enquiries

  • Email us: (please include your British Airways Staff Number or Pension Number in your email, if you have one)
  • Call us on: 020 8538 2100
  • Fax us on: 020 8538 2190
  • Write to us at:
    British Airways Pensions
    Whitelocke House
    2-4 Lampton Road
    TW3 1HU
  • Internal address (if mailing within British Airways): BA Pensions,
    Whitelocke House

Media and press enquiries

  • RLM Finsbury
  • Tel: +44 207 251 3801
  • Email: RLM Finsbury (please do not use this address if you are a Scheme member)