COVID-19 Update

We’d like to reassure you that the NAPS Trustee and our administrators are working hard to deliver the best possible service to our members and their advisers during these challenging times.

We have temporarily closed our telephone service while we prioritise our essential member services. We are currently managing to provide our full administration service but, during this exceptional period, we may not always be able to respond within our normal timescales.

If you need to get in touch, please contact us through this website or write to us. You can find our address on the contact us page.

Some mail sent by Royal Mail recorded delivery is taking longer to reach us because of delays at the Royal Mail sorting office. If you have posted original certificates to us using recorded delivery and have not received them back within five working days, please let us know using the contact us form so that we can locate them at the sorting office. You may wish to consider sending your documents by first class mail instead.

Stay up to date:
Please visit the ‘Latest news’ and ‘FAQs’ pages of our website to keep up to date.

Welcome to the NAPS members' section


Visit the FAQs page to read our FAQs about the COVID-19 situation.

2020 NAPS Pension increase has been confirmed as 1.7%

The Government has announced that the Pensions Increase (Review) Order (PIRO) for 2020 is 1.7%.

2019/20 P60 certificates are now available

Your latest P60 certificate is available for you to view, just log in to mybapension.

Responsible Investment

Our Responsible Investment report describes how your Scheme’s Trustee has included environmental, social and governance (ESG) activities in their investment approach.

Manage your pension online

Use our range of online forms to change your postal address, nominate your beneficiaries for lump sum death benefits or register a dependant.

BA Welfare & Benevolent Fund

A charity that helps current and former employees of BA and its predecessor companies (including dependants) experiencing financial hardship More details.


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